Strictly Necessary or Essential Cookies
These cookies keep the site secure, preserve session integrity, remember your cookie choices, and make core WiseVault services work as intended.
Legal
Cookies and Similar Technologies Policy
United KingdomLast Updated: 28 January 2025Version: 2.9.3
Our Cookie Policy in GermanOverview
WiseVault uses cookies and similar technologies to understand how visitors use the site and products, improve browsing experience, support security, remember preferences, and help improve products and communications.
We explain below what cookies are, why we use them, how to block or control them, and which categories of cookies or similar technologies are used across the WiseVault experience.
What cookies are
Cookies are small files stored on your browser or device when you visit a website. Similar technologies can include local storage, software development kit identifiers, pixels, or tags that help a service recognise a browser, remember settings, measure product use, or support security and marketing functions.
Why we use cookies
Site functionality and account access
Security and fraud prevention
Remembering settings and choices
Product improvement and analytics
Performance monitoring and troubleshooting
Marketing efficiency and attribution
Cookie categories
Functional Cookies
These cookies remember preferences like language, region, selected profile, and experience settings so browsing feels more consistent and relevant.
Analytical or Performance Cookies
These cookies help WiseVault understand how people use the website and products, identify issues, and improve performance, reliability, and product design.
Marketing / advertising cookies
These technologies help reduce marketing costs, improve campaign efficiency, and measure which channels are working without adding unnecessary spend.
How to block cookies
You can choose to block all or some cookies through your browser settings. However, if you block all cookies, including essential cookies, parts of the site may not work correctly. Browser settings also usually let you delete cookies already stored on your device.
How to control cookies
The UK Information Commissioner's Office and other browser help resources provide guidance on how to manage cookies, control tracking preferences, and use browser features like ad controls or do-not-track settings. If you are concerned about online tracking, you can also use privacy-focused browsers, search engines, or anti-tracking tools.
Privacy contact
If you have questions about cookies or similar technologies, contact: privacy@wise.com
Technical cookie table
The table below groups common technologies by category and explains their purpose, typical duration, whether a third party is involved, and where privacy information can be reviewed.
Essential
| Technology | Purpose | Duration | Third party | Privacy information |
|---|---|---|---|---|
| Cloudflare security cookies | Protect the site against malicious traffic, abuse, and automated requests while supporting traffic management and rate limiting. | Session to 1 year | Cloudflare | Cloudflare privacy policy |
| Session authentication tokens | Keep sign-in sessions stable, preserve authenticated state, and support secure account access between requests. | Session to 24 hours | First-party | WiseVault first-party cookies |
| Cookie consent preference | Store whether a visitor has accepted, rejected, or customised cookie settings so the site remembers the preference. | 6 months | First-party | WiseVault first-party cookies |
| Device security tokens | Help recognise trusted devices and add fraud-prevention signals during sign-in and account access flows. | Up to 1 year | First-party | WiseVault first-party cookies |
Technology
Cloudflare security cookies
Purpose
Protect the site against malicious traffic, abuse, and automated requests while supporting traffic management and rate limiting.
Duration
Session to 1 year
Third party
Cloudflare
Privacy information
Cloudflare privacy policyTechnology
Session authentication tokens
Purpose
Keep sign-in sessions stable, preserve authenticated state, and support secure account access between requests.
Duration
Session to 24 hours
Third party
First-party
Privacy information
WiseVault first-party cookies
Technology
Cookie consent preference
Purpose
Store whether a visitor has accepted, rejected, or customised cookie settings so the site remembers the preference.
Duration
6 months
Third party
First-party
Privacy information
WiseVault first-party cookies
Technology
Device security tokens
Purpose
Help recognise trusted devices and add fraud-prevention signals during sign-in and account access flows.
Duration
Up to 1 year
Third party
First-party
Privacy information
WiseVault first-party cookies
Functional
| Technology | Purpose | Duration | Third party | Privacy information |
|---|---|---|---|---|
| localeData | Remember language and regional preferences so the site can show the most relevant version of content and product messaging. | Up to 1 year | First-party | WiseVault first-party cookies |
| countryPreference | Store the selected country or market context so customers see products and content relevant to their region. | Session to persistent | First-party | WiseVault first-party cookies |
| selectedProfileID | Remember which profile or account context is active when a customer can access more than one profile. | Up to 1 year | First-party | WiseVault first-party cookies |
Technology
localeData
Purpose
Remember language and regional preferences so the site can show the most relevant version of content and product messaging.
Duration
Up to 1 year
Third party
First-party
Privacy information
WiseVault first-party cookies
Technology
countryPreference
Purpose
Store the selected country or market context so customers see products and content relevant to their region.
Duration
Session to persistent
Third party
First-party
Privacy information
WiseVault first-party cookies
Technology
selectedProfileID
Purpose
Remember which profile or account context is active when a customer can access more than one profile.
Duration
Up to 1 year
Third party
First-party
Privacy information
WiseVault first-party cookies
Analytics
| Technology | Purpose | Duration | Third party | Privacy information |
|---|---|---|---|---|
| Google Analytics | Measure site visits, product usage, and aggregated behaviour so WiseVault can improve reliability, page performance, and user experience. | Session to 2 years | Google Privacy Policy | |
| Mixpanel / product analytics | Understand how features are used, identify friction points, and evaluate product improvements in aggregate. | Persistent or local storage | Mixpanel | Mixpanel privacy notice |
| New Relic / performance monitoring | Monitor service stability, identify reliability issues, and improve product performance and operational resilience. | Session | New Relic | New Relic privacy notice |
Technology
Google Analytics
Purpose
Measure site visits, product usage, and aggregated behaviour so WiseVault can improve reliability, page performance, and user experience.
Duration
Session to 2 years
Third party
Privacy information
Google Privacy PolicyTechnology
Mixpanel / product analytics
Purpose
Understand how features are used, identify friction points, and evaluate product improvements in aggregate.
Duration
Persistent or local storage
Third party
Mixpanel
Privacy information
Mixpanel privacy noticeTechnology
New Relic / performance monitoring
Purpose
Monitor service stability, identify reliability issues, and improve product performance and operational resilience.
Duration
Session
Third party
New Relic
Privacy information
New Relic privacy noticeMarketing
| Technology | Purpose | Duration | Third party | Privacy information |
|---|---|---|---|---|
| Google Ads / conversion measurement | Measure campaign effectiveness and reduce inefficient advertising spend so pricing pressure stays lower over time. | Up to 90 days | Google Privacy Policy | |
| Meta advertising cookies | Help understand whether advertising campaigns lead to visits, sign-ups, or engagement, using aggregated marketing attribution. | Up to 90 days | Meta | Meta privacy policy |
| Referral and campaign identifiers | Track referral links, invitations, campaign sources, and discounts so eligible promotions and marketing attribution work correctly. | Up to 1 month | First-party | WiseVault first-party cookies |
Technology
Google Ads / conversion measurement
Purpose
Measure campaign effectiveness and reduce inefficient advertising spend so pricing pressure stays lower over time.
Duration
Up to 90 days
Third party
Privacy information
Google Privacy PolicyTechnology
Meta advertising cookies
Purpose
Help understand whether advertising campaigns lead to visits, sign-ups, or engagement, using aggregated marketing attribution.
Duration
Up to 90 days
Third party
Meta
Privacy information
Meta privacy policyTechnology
Referral and campaign identifiers
Purpose
Track referral links, invitations, campaign sources, and discounts so eligible promotions and marketing attribution work correctly.
Duration
Up to 1 month
Third party
First-party
Privacy information
WiseVault first-party cookies
Similar Technologies
| Technology | Purpose | Duration | Third party | Privacy information |
|---|---|---|---|---|
| Local storage items | Store lightweight preference or consent settings in the browser when a cookie is not the most appropriate storage method. | Persistent until cleared | First-party | WiseVault first-party storage |
| Pixels and tags | Measure page views, support analytics or campaign reporting, and help understand whether communications and pages are working as expected. | Varies by provider | Third-party and first-party | See provider-specific policies |
Technology
Local storage items
Purpose
Store lightweight preference or consent settings in the browser when a cookie is not the most appropriate storage method.
Duration
Persistent until cleared
Third party
First-party
Privacy information
WiseVault first-party storage
Technology
Pixels and tags
Purpose
Measure page views, support analytics or campaign reporting, and help understand whether communications and pages are working as expected.
Duration
Varies by provider
Third party
Third-party and first-party
Privacy information
See provider-specific policies